Returns Policy

RETURN POLICY
Last updated December 24, 2019 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy. 

RETURNS All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS To return an item, please email customer service at info@vitaherbproducts.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
VitaHerb, LLC.
Attn: VitaHerb #PO Box 1079  Pleasant Grove, UT 84058  United States   Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your return. 
REFUNDS After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least eight (8) days from the receipt of your item to process your exchange. 

EXCEPTIONS  
The following items cannot be exchanged:       ●     __________        ●     __________     
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  

Please Note●     A $2.50 restocking fee will be charged for all returns.       

QUESTIONS
If you have any questions concerning our return policy, please contact us at: 801-472-8768 info@vitaherbproducts.com